How can we help?
Shopping4 questions
Use the search at the top of any page, or browse our categories (Nighties, Sarees, Duppattas and more). Filters for size and price help you narrow down results.
Yes. Tap the heart on any product to save it to your wishlist so you can come back to it later.
Available sizes can be selected on the product page. Sizes that are out of stock are shown crossed out and cannot be added to your bag.
Yes, you can check out as a guest. Creating an account lets you save your shipping details, track your orders and access exclusive offers.
Payment4 questions
The payment options available for your order are shown at checkout.
Yes. We use SSL encryption and we do not store your full card details on our servers.
Yes. Enter your code in the coupon field in your bag or at checkout. Only one coupon can be used per order.
You'll see an error message. Please check your payment details, make sure you have sufficient funds, or try another method. If the issue persists, contact support.
Orders & shipping4 questions
Choose your items, add them to your bag, go to checkout, enter your shipping address, select a payment method and confirm. You'll receive an order confirmation by email.
Orders are dispatched within 24–48 hours of confirmation and typically arrive within 0–7 working days from dispatch.
Shipping charges depend on the total weight of your order and your delivery location. The exact cost is calculated automatically at checkout.
Once an order is placed it cannot be cancelled or modified, as we process orders quickly for fast delivery. Please review your bag and details carefully before checkout.
Returns5 questions
We do not accept general returns or exchanges. A return or replacement is only possible if the item is damaged, defective, missing or not what you ordered.
A clear unboxing video that starts from opening the sealed package and shows the product in detail. Without this video we cannot process your request.
Please raise the complaint within 24–48 hours of delivery. Requests made after this period are not eligible.
Innerwear or hygiene-sensitive items, products without an unboxing video, change-of-mind returns, used, worn or washed products, and size issues where the correct size was delivered.
Email contact@sivamnightys.com with your order ID, a description of the issue, the unboxing video and photos of the product (if applicable).
Still need help?
